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About Pecron:
We focus on the development and manufacture of portable energy storage technologies. We hope to offer thousands of users around the world safe and high-quality power supply solutions for outdoor and emergencies.
If you need electricity, come to PECRON.
Portable power station:
camping power bank is a compact, portable power station developed for outdoor adventures. Whether you are camping, hiking, travelling by motorhome or boating, this power generator provides reliable performance so you can take your adventure with you wherever you go. Be independent of the power supply and enjoy your outdoor experiences to the fullest.
FAQ
Step 1: Copy the coupon code ‘XXXXXX’; Step 2:
Enter the coupon code in the ‘Coupon Code or Gift Card’ field on the checkout screen and make sure to press the ‘Apply’ button.
We partner with UPS, FedEx and DHL to provide the most reliable and eficient shipping solutions to our clients across the nation and around the world
All prices shown on the official EU PECRON website do not include VAT.
All orders will be processed within 2 working days after payment is received, and delivery time is approximately 3-8 working days (please contact customer service for delivery time of out-of-stock products)
We accept return for domestic(US/CA/EU) orders. Customers have the right to apply for a return within 30 days after the receipt of the product
For international order, return accepted only for wrong or defective products intimated within 48 hours of delivery
1. The working voltage of the panel is not in the following range.
DC5521 Port: Voc 12V~18V / 100W Max /7A Max.
GX16MF Port: Voc 32V~95V / 400W Max / 15A Max.
2. The battery level is close to 100%.3. The "+ -" poles are connected incorrectly.4. The solar panels have volts but no amps(less than 0.7A), this could be caused by internal faults of the panel itself, poor weather condition, or placed under shaded area
The AC socket can only be used to power the device, which is less than 2000 W, if exceeded, the power station is automatically closed, please refer to your device specification before using it.
The usage time is based on the power of your device, working time = 1920 Wh x 0.85 / operating power of your device.
For reference, assumed the power consumption of your device is 300W, the working time is 1920Wh*0.85/300W = 5.4 hours (roughly calculated).
E2000LFP has two built-in MPPT charge controllers that can charge Voc (Open Circuit Voltage) 32V-95V solar panels up to 1200W, which significantly improves charging efficiency and effectiveness.
Please read the instructions when charging with the solar panel. The solar panel must have an MC4 interface and the total idle voltage should be between 32-95V. We recommend using a Pecron 200W solar panel for charging.
When storing the product, switch it off and store it in a cool, well-ventilated place where moisture cannot easily accumulate.
Do not store the product near water or in a damp place. For long-term storage, we recommend discharging the battery to 30% and then charging it to 60% every three months to extend the life of the product.
(If the mobile power is stored for a long period of time (e.g., several months) at 100% or 0% charge, it may accelerate battery aging or degrade performance.
In particular, it may not be possible to recharge the battery if it is stored for a long period of time with no charge remaining.)
Regarding invoicing, we can issue electronic invoices.
Please contact us at eu@pecron.com.
If the reason for the payment failure is a credit card company decline (Your card was declined), cardholders are encouraged to contact the card issuer directly.
Please note that since each credit card company has its own unique screening criteria, we are unable to investigate the exact cause of the error.
In general
, there are several reasons for payment failure:
■ The credit card company has suspended the payment in question for security reasons.
■ The payment exceeded the credit card limit.
■ The credit card has expired. ■
The credit card number has been changed during a regular charge due to reissuance, etc. ■ Funds on the prepaid/debit card.
■ Insufficient funds on the prepaid/debit card. ■
Payment cannot be made due to prepaid/debit card issuer settings.
■ Credit card is unavailable/invalid.
When the cardholder contacts the card company, instruct the purchaser to provide the card company with the following information.
■ Name of the shop where the card was used
■ Date and time when the card could not be used (date and time when the error occurred)
■ Amount of payment (not required when registering card information)
■ That the payment was made by the cardholder
